How to add a reorder link in the order confirmation email?

You can use the duplicate() function to include a reorder link in the confirmation email. When the customer clicks on the reorder link, it will open a pre-filled order form with details from the previous order. Customers can just review the order and submit the form to place their order.

You can use the duplicate() function to include a reorder link in the confirmation email. When the customer clicks on the reorder link, it will open a pre-filled order form with details from the previous order. Customers can just review the order and submit the form to place their order.

How to add a reorder link?

Pre-requisite: You must have installed the Mailrecipe add-on for Google Forms. If you haven't installed the add-on yet, you can install it from G Suite marketplace using this link.

Step 1: Open your Google Forms, click on the add-on icon and select Mailrecipe.
Step 2: Mailrecipe popup menu will be displayed. Select Notify users by Email.
Step 3: Email notifications setup wizard will be displayed. Configure the "To" email by selecting the email address form field from the dropdown list and then click on the Next button.
Step 4: Configure the subject line for this notification email. You can enter a simple static subject line as shown in the screenshot below or you can use the form fields such as order id, order amount etc to personalize the subject for each respondent.
Step 5: By default, all the answers will be included in the email.

duplicate() function

You can use the duplicate function to include a reorder link with pre-filled order details. The syntax for the duplicate function is ${duplicate(url)}. We can use the markdown language to add it as a hyperlink.

Syntax:
[call to action text] (${duplicate(url)})

For example:
[Buy this order again] (${duplicate("https://shop.neartail.com/public/114565391771428289104/all/form/1FAIpQLScc_V5zi8_QTRDcJzQ5ZyymCuuNIRiQr7VbbsCnEtqz_Bsi2Q")})

Step 6: Use the markdown language to add the reorder link in the email message as shown below.
Step 7: Submit a test response to check if the email notifications are working. If it works, click on the YES button. Otherwise, click on the NO button.
If the test is successful, users will receive the confirmation email when they submit the form.
If the test email notifications doesn't work, you should click on the NO button and it will automatically try to fix the email trigger. You can submit another test response to check if the email notification works. If you still face any issues, you can get in touch with our support team.
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